Privacy Policy

Last updated: June 2026 · template — fill in company details

This policy explains how Anovia (a brand operated by ARCHE IDEAS Sp. z o.o., Aleja Jana Pawła II 43A / 37B, 01-001 Warsaw, Poland, Tax ID (NIP): 7252132590) processes the personal data of visitors to anoviaagents.com.

1. Data controller

The controller is ARCHE IDEAS Sp. z o.o., registered office at Aleja Jana Pawła II 43A / 37B, 01-001 Warsaw, Poland, entered in the Polish National Court Register (KRS) under no. 0000618282, NIP 7252132590, REGON 364449040. Data contact: office@anoviaagents.com.

2. What data we collect

3. Purposes and legal bases

4. Recipients (processors)

Data may be processed by service providers acting on our behalf, incl.: form handling (Web3Forms), website hosting, analytics (Google Analytics — only after consent), email. We sign data processing agreements (DPAs) with providers.

5. Cookies and analytics

The site uses analytics cookies only after consent given in the banner. You can change your choice any time: open cookie settings. Strictly necessary cookies do not require consent.

6. Retention

Enquiry data is kept for as long as needed to handle the matter and potential cooperation, then in line with the law (usually up to 24 months from last contact, unless an agreement is signed).

7. Your rights

You have the right to: access, rectification, erasure, restriction, data portability, objection, and to withdraw consent at any time. You may also lodge a complaint with the supervisory authority (in Poland: President of the UODO).

8. Voice agents and the AI Act

On-site demos are illustrative, replayed scenarios (personas and dialogues are fictional). In real deployments the AI agent always informs the caller that they are talking to an AI assistant, and data in conversations is processed in line with GDPR and the AI Act, under separate arrangements with the client (including an on-prem / sovereign option).

9. Changes

We may update this policy. The current version is always available on this page.