An autonomous AI agent calls, answers, books and confirms appointments — and fills cancelled slots from the waitlist. With ElevenLabs-grade voice, 24/7.
Reception can’t keep up with the phone, cancelled visits stay empty, and patients calling after hours go to competitors. These are daily, quiet, measurable losses.
Empty and cancelled slots that nobody managed to fill from the waitlist.
Missed calls are leads that pick another practice — for good.
Repetitive calls and reminders eat the team’s time and multiply errors.
Anovia understands speech, holds a natural conversation and acts in your systems: books, reschedules, sends SMS and updates the calendar. One agent, one context, many channels.
Books, confirms and reschedules visits and fills cancelled slots from the waitlist (waitlist backfill).
AI reception 24/7: answers questions, shares results and routes the patient to the right specialist.
Polite reminders about payments for private services and subscriptions — consistent and stress-free.
Phone / IVR, SMS, chat, WhatsApp.
Understands speech and talks with an AI voice.
Baza wiedzy, grafik i lista rezerwowa.
Books, reschedules, sends SMS, takes notes.
The agent doesn\u2019t stop at talking — it acts in your systems and leaves an audit trail.
Three real clinic conversations — each ending in a hard result.
Three recorded conversations with ElevenLabs-grade voice. Listen before you book a demo.
Recordings will appear here once generated in ElevenLabs (drop files into /audio — see README_nagrania.md).
Reminders and confirmations cut no-shows from 20–30% to under 5%. Cancelled slots return to the pool and are filled automatically — and no call goes unanswered.
from 20–30% to under 5%
of calls handled, including nights and weekends
cancelled slots filled from the waitlist
first results in weeks, not months
ElevenLabs: natural speech and low latency — sounds human, not robotic.
The agent closes the process in your calendar and clinic systems, not just in a demo.
Cloud by default; sovereign / on-prem option for networks — data stays with you.
A local partner, deployment in weeks, a low-risk 30-day pilot.
We treat medical data as a special GDPR category: minimisation, retention and access control. AI Act compliance and transparency towards the patient. For networks — an on-prem option where data never leaves the organisation.
We start outcome-based where impact is fully attributable — in filling slots.
Let’s start with one process in one clinic — in shadow mode, with measurable impact before the agent goes live.
office@anoviaagents.com · Warsaw